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ISO 9001:2015 in India

Business has changed radically since the last major revision in 2000; technology has changed how we work, geographical boundaries are almost insignificant in today’s global economy, supply chains are increasingly complex and the information available has multiplied exponentially.

To ensure that ISO 9001 continues to serve the business community and maintain its relevance in today’s market place, the standard is being revised to address the change in the business world.

One thing remains constant, to be successful, businesses have to adapt to meet the growing needs of customers. ISO was originally written with the customer in mind and that remains the priority for ISO 9001:2015.

Significant Changes in ISO 9001 Revision 2015 Committee Draft (CD):

  1. The term “product” has been replaced by “goods and services”. What is your opinion on this?
  2. Two new clauses related related to the context of the organization:
  3. Understanding the organization and its context
    Understanding the needs and expectations of interested parties.
  4. The requirement to use the process approach has been more explicit by adding a new clause.
  5. Process approach
  6. The standard does not include a specific clause for “Preventive Actions”.
  7. The terms “document” and “records” have been replaced with the term “documented information”.
  8. Control of external provision of goods and services address all forms of external provisions.
  9. The term “continual improvement” has been replaced with “improvement”. What is your opinion on this?

Benefits of the new standard of 9001:2015

Bringing Quality and Continuous Improvement into the heart of your business
The revised standard will ensure that quality management is now completely integrated and aligned with the business strategies of your organization


Greater involvement in the management system by the leadership team will ensure the whole organization will be motivated towards the organizations goals and objectives.

Introduction of Risk & Opportunity Management

Reinforces use of the management system as a governance toll and will help identify business opportunities that contribute to bottom line improvements.

An Integrated Approach

With the new structure applicable to all new ISO management systems standards it wll be much easier to implement multiple, integrated management systems.

The new ISO 9001:2015 structure

The new standard expected in September 2015, will be based on Annex SL – the new high level structure (HLS) that brings a common framework to all management system standards. This helps to keep consistency, alignment different management system standards, offer matching sub-clauses against the top-level structure and apply common language across all standards.

The key changes in the proposed standard are:

  • The emphasis on leadership
  • The focus on risk management
  • Emphasis on objectives measurement and change
  • Communication and awareness
  • Fewer prescriptive requirements

With the new standard in place, organizations will find it easier to incorporate their quality management system into the core business processes and gain greater business benefit.

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